01
Psychology
Explore your thoughts, emotions and behaviours, and what they mean in your everyday life.
Explore psychology
A space to talk about your experiences, understand patterns and discuss your goals for support.Ask about this service
AUBURN PSYCHOLOGY · WESTMEAD
Never too old.
Never too late.
A new chapter can start
with a conversation.
20 years in mental health.
20 years of excellence.
Psychology, psychotherapy, counselling and behaviour therapy. Space for your story. Support for your next step.
12A Caroline St, Westmead NSW
A little space.
Room to grow.
EVERY JOURNEY HAS A BEGINNING
Room to grow.
Your pace.Your story.Your next chapter.
01 / OUR SERVICES
Support for
where you are.
There’s no single way forward. Explore our services and get in touch to discuss what you’re looking for.
02
Psychotherapy
Make room to explore your experiences, relationships and the patterns that shape your life.
Explore psychotherapy
Conversation can offer space to reflect on your personal story and what you would like to understand or change.Ask about this service
03
Counselling
A place to talk things through, navigate life’s challenges and consider your next step.
Explore counselling
Bring the concerns that matter to you, whether they involve a change in your life, a difficult decision or how you’re feeling.Ask about this service
04
Behaviour Therapy
Look at patterns in behaviour and explore practical steps towards meaningful change.
Explore behaviour therapy
Discuss the behaviours you want to understand, the situations around them and the goals you would like to work towards.Ask about this service
SUPPORT THAT FITS YOUR CIRCUMSTANCES
Funding options
Talk with us about the funding available for your care.
Funding and rebates depend on your eligibility, the service and the practitioner. Please check your cover with your health fund and confirm funding arrangements with us before booking.
Service feesView fees and Medicare rebate information
CLEAR INFORMATION BEFORE YOU BOOK
Our service fees
All fees are in Australian dollars (AUD) and include any applicable GST.
Consultations & therapy
Charges are proportional to the time delivered. These are practice fees, before any eligible rebate or benefit.
| Service | Per hour |
|---|---|
| Psychologist NDIS item 15_054_0128_1_3 | $252.99 |
| Counsellor NDIS item 15_043_0128_1_3 | $156.16 |
| Therapy assistant · Level 1 NDIS item 15_052_0128_1_3 | $56.16 |
| Therapy assistant · Level 2 NDIS item 15_053_0128_1_3 | $86.79 |
The practice’s non-NDIS fees match the listed national NDIS rates. Mandatory funding rules and any agreed lower fee take precedence. NDIS charges must be for eligible, agreed supports and stay within the applicable price limit; no gap is added above that limit. Current NDIS prices and claiming rules are checked for the service date.
For psychotherapy or behaviour therapy, please confirm the applicable practitioner and fee with us before booking. Therapy assistants work under therapist delegation and supervision.
NDIS provider travel
Eligible travel time is charged at the hourly rates below, with prior agreement and within applicable claiming limits.
| Practitioner | Per hour |
|---|---|
| Psychologist | $126.50 |
| Counsellor | $78.08 |
| Therapy assistant · Level 1 | $28.08 |
| Therapy assistant · Level 2 | $43.40 |
Vehicle costs, parking and tolls are agreed separately. Shared travel is fairly apportioned. No travel is charged for telehealth. Participant-specific reports and other agreed work outside appointments are billed for actual eligible time, with a prior estimate; routine administration and booking changes are not charged separately.
Report writing & documentation
These fees cover writing only. Consultations, assessments, testing and reviews are charged separately at the agreed service rate.
| Report | Writing fee |
|---|---|
| Centrelink report | $1,000 |
| Legal / court report | $1,500–$3,000Estimate* |
| Citizenship exemption report | $1,000 |
| Comprehensive NDIS Access Application Psychological Report | $1,500 |
*The legal / court report fee is an estimate and may be higher. We agree the fee, scope, recipient and due date before work starts; later increases require your prior agreement. Payment does not guarantee a particular opinion or outcome.
The $1,500 NDIS access application report is a separately agreed private or other-approved-funder service and is not automatically charged to an NDIS plan. Reports funded by an existing NDIS plan are charged for actual authorised time under the applicable item and price limit, rather than automatically at these package prices.
Payment & cancellations
Non-NDIS consultation fees are payable on the day unless another arrangement is approved. Separately commissioned private report-writing fees are payable before release, subject to the agreed funding terms. NDIS invoices are issued after eligible services are delivered; no advance NDIS payment is required.
Please give at least two clear business days’ notice to cancel or reschedule. Late cancellation or non-attendance charges may apply only as permitted by your funding arrangements and agreed service terms. They are not an automatic full-fee charge. Please ask us to confirm your cancellation deadline and any applicable fee.
Medicare rebates · no bulk billing
Auburn Psychology does not bulk bill. Medicare rebates are available for eligible psychology sessions with a valid referral and Mental Health Care Plan (MHCP).
Your out-of-pocket cost is the session fee minus any Medicare rebate or private health benefit you are eligible to claim. If the benefit is paid to you, you pay the full fee first and claim the reimbursement. If an authorised benefit is paid directly to the practice, it is credited to your invoice.
Private health benefits depend on your cover, limits and practitioner recognition. Medicare and private health cannot both reimburse the same consultation. Please confirm your eligibility and rebate amount with us before booking.
About Medicare mental health rebatesNot sure where to begin? Let’s start with a conversation
02 / OUR APPROACH
You bring your story.
Let’s find a way forward.
Life doesn’t come with a single timeline. Seeking support can be a step towards making sense of where you are and what matters to you.
At Auburn Psychology, the conversation starts with you — your experiences, your questions and your hopes for what comes next.
A space to be heardA focus on youOne step at a time
Take your first step 03 / OUR TEAM
Meet the people
behind your care.
Meet the Auburn Psychology team. Get in touch to enquire about appointments and availability.
Bestegul Tungandame
Psychologist, Advanced Behaviour Therapist
Kerim Tas
Behaviour Therapist
Muberra Aytekin
Psychological Counselor
Ready to start a conversation?
Get in touch with our team04 / GETTING STARTED
A first step.
At your pace.
You don’t need to have all the answers before you reach out. Here’s a simple place to start.
- 1
Say hello
Call or use our enquiry form. Tell us which service you’re interested in, or request an appointment.
- 2
Ask your questions
Discuss appointment availability, fees and any referral requirements before arranging your visit.
- 3
Start a conversation
Your first appointment is an opportunity to share what brings you here and what you’d like from support.
A LITTLE CLARITY
A few things
you may be wondering.
Which service is right for me?
It’s okay to be unsure. Contact the practice to describe the kind of support you’re looking for and ask about the services available.
Do I need a referral?
A valid referral and Mental Health Care Plan (MHCP) are needed to claim eligible Medicare rebates for psychology sessions. We do not bulk bill. Please contact us to confirm referral and funding requirements for your preferred service.
What should I bring to my first appointment?
When you arrange your appointment, ask which documents or information to bring. You can also note down any questions you would like to discuss.
Where is Auburn Psychology located?
You’ll find the practice at 12A Caroline St, Westmead NSW 2145. Please call ahead to discuss access needs or confirm your appointment details. View directions ↗
05 / LET’S TALK
Your next chapter
starts with hello.
Ask a question or request an appointment.
We look forward to hearing from you.
Appointment requests are subject to availability. We’ll contact you to confirm the details.
Enquiries & appointment requests
LET’S START A CONVERSATION
How can we help?
Complete your enquiry below. If you’re requesting an appointment, tell us your preferences and we’ll be in touch once we receive your message.
Please keep your message brief. Do not include medical records, Medicare or NDIS numbers, or detailed health information.